Client Service Director - Captive Insurance - Location open with extensive travel

This is an outstanding opportunity to join a global insurance business to lead a major international client engagement, develop relationships and be responsible for service delivery at an exceptional level.

• Lead the relationship of a global business captive and assume responsibility for strategic advice, client service delivery and excellence
• Identify service requirements and manage the client service team to ensure service meets agreed standards
• Deal with insurance renewals and underwrite new insurance covers as required
• Ensure that your clients' priorities, objectives, and any other requirements have been met
• Deliver best practice and strategic innovation
• Support the development and implementation of strategic objectives
• Actively seek out existing and new growth opportunities
• Develop a detailed understanding of the Captive insurance industry; and
• Instil a culture of teamwork, effective communications, and professionalism

Skills and experience that will lead to success

• Be a client-focused professional with excellent communication and client leadership skills
• Corporate insurance or captive management experience is essential
• Be professionally qualified; CII, ACII, or equivalent
• Be willing to travel to the UK and on occasion internationally
• Have proven experience in proactively leading client engagements and associated projects

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Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.