Our client is looking for a talented Team Leader to manage a team of Commercial Account Handlers who can use their knowledge and experience of the Insurance Industry to achieve Company forecasts, plans, targets and budgets for the development of existing and new customers.

The main purpose of the role will be to manage and develop the team to achieve company objectives, providing guidance and mentoring to the team. The role will also include the following duties:

• Provide a comprehensive Commercial insurance service to existing and potential new customers.
• Work to deliver annual targets, plans and budgets for your respective sales area.
• Monitor personal and team members' performance against objectives, forecasts, plans, targets and budgets and provide regular feedback to the Commercial Director
• Carry out Appraisals and Performance reviews.
• Manage the team on a day-to-day basis including monitoring team members' holidays and sicknesses, prepare and participate in disciplinary and grievance meetings in conjunction with HR.
• Provide coaching, mentoring and professional advice and support to the team members when required.
• To identify and acquire new customers for the business in line with objectives, forecasts, plans, targets, and budgets.
• Identify, recommend and agree corrective action with the Commercial Manager for any issues with you or your team, where deviations in performance below plans occur, or where other problems arise affecting sales or customer satisfaction.
• Be responsible for ensuring the collection of monies from clients within the Company's agreed credit period, both for yourself and your team, whilst maintaining good relationships with those clients and with insurers.

The successful candidate will have:

• Advanced commercial insurance knowledge and experience
• Strong and effective organisational / time management skills
• Experienced user of IT systems and Microsoft packages including work, excel, PowerPoint and Outlook
• Ability to adapt to a fast-paced organisation from a change management perspective
• The ability to work under own initiative and in many different and challenging environments in a fast-growing business
• Recognising when to ask for guidance in considering options and solutions
• Ability to learn and understand new subjects quickly, and deliver high quality output within tight deadlines

You will be rewarded with a salary up to £45,000 plus a role-based incentive plan to grow your career. You will also have access to a variety of additional benefits from a pension, 24-hour support for you and your families physical and mental wellbeing, 1 days paid volunteering day to give back to our communities and the opportunity to gain a professional insurance qualification. Hybrid working is available with a mix of both home and office working.

This role would also suit an experienced Commercial Account Handler who has a desire in their career to take the next step up and manage a team!

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At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.