We have an exciting opportunity for an individual to join a property binders claims team as a Claims Manager. Our client specialises in property binding authority business and the binding authorities provide coverage for personal property, commercial property, commercial automobile property damage and package general liability.

They are looking to recruit a motivated and skilled individual who is dedicated to North American and Rest of the World delegated business. This is a great opportunity to manage a team of passionate claims adjusters at a top 5 Lloyd's of London syndicate with global operations.

The Claims Manager will need to proactively manage the property binders claims team in all aspects: technical oversight of delegated claims authority holders ("DCAs"), day to day workload and career progression.

You will have responsibility for managing the property binders claims portfolio whilst additionally handling their own claims, which have complex characteristics such as extra contractual bad faith, consumer duty issues or complex consumer complaints.

Outside of the Claims function, you will be expected to collaborate closely with key stakeholders, our delegated underwriting team, delegated authority management team, complaints actuarial team, risk & compliance, etc. There will be opportunities to assist with developing the business, including fostering relationships with our brokers, coverholders, external vendors, and insureds.

To be considered for this role you will need;

• Coverholder and delegated claims authority holders ("DCAs") management and oversight
• A proven track record of effective management of delegated claims demonstrating a high level of technical competency.
• Knowledge of key issues affecting the delegated claims market
• Team leadership and development
• Communication with key stakeholders
• Delivering results under pressure and prioritising workloads effectively
• Excellent communication skills both written and spoken

You will be rewarded with a six-figure salary along with an excellent benefits package. Collaboration and culture are at the heart of this business! Hybrid working is also available with a mix of both home and office working.

Please get in touch today!

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At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.