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  • ​“Alex was amazing from the get-go, she was really friendly and helpful and managed to secure me a few offers - all different, which was good as it gave me options. In the end, I went to Verlingue who have been great so far. I would highly recommend any of my friends to speak to Alex in the future, she was just amazing from start to finish and even took the time to see how I was settling in. Thanks again Alex."

    Alex Callinan, Managing Consultant General Insurance
    Alex Callinan, Managing Consultant General Insurance
  • ​"There is one word that best describes Lisa and that is Amazing! Her passion and enthusiasm are infectious and Lisa really does show that she is interested in the best possible outcome for her clients. Lisa is an absolute credit to her company and her clients and I am extremely pleased to have worked with Lisa, which resulted in me finding my dream job!Lisa is engaging and supportive and really takes time to understand what is needed to get the right match for the candidate and the company. The whole process was great and this is down to Lisa's commitment to offering a great service.I know Lisa worked very hard for me and did a great job in updating and supporting me through the process, I really am forever grateful for her support and I would recommend Lisa to everyone over and over as she really is a superstar!"

    Lisa Williams, Client Delivery Manager General Insurance
    Lisa Williams, Client Delivery Manager General Insurance
  • "Earlier this year I had the pleasure of dealing with Allison Marshall from IDEX Consulting with regard to a new opportunity/role.I had previously worked for a specialist insurer for 20 years, so this was always going to be an extraordinarily difficult and somewhat brave move for me.Allison was absolutely fantastic in supporting me throughout the process. I cannot express just how brilliant Alison has been both in presenting the opportunity, supporting me through the recruitment process, and indeed afterward.I am pleased to report I am doing really well in my new job and the opportunity was everything Allison said it would be. I am absolutely confident in the decision made and I would like to express my sincere thanks to Allison and the IDEX team for their professionalism and support throughout."

    Allison Marshall, Client Partnership Director General Insurance
    Allison Marshall, Client Partnership Director General Insurance
  • ​"I have worked with Ian for a good part of 2022 on a collaborative project to recruit high quality candidates for vacancies at NIG. I value the pace at which Ian works, as we both recognise that this is important within the current climate and there is no room for unnecessary delays. Ian is hungry for business, seeks to genuinely understand the role he is looking to place a candidate into, and is honest when he feels someone may not be the right fit. All qualities of a successful recruitment partner. I wouldn’t hesitate to work with Ian again on a similar project, or to recommend him to anyone else."

    Ian Kennelly, Regional Manager General Insurance
    Ian Kennelly, Regional Manager General Insurance
  • "​Michelle is my go-to recruiter, she delivers honest and clear advice on candidates. Her approach is one that works for us and I have been lucky to have her recruiting for my team over the past 5 years, she recruits my team and as we grow, she will continue to do so for us and the wider business. She is an absolute star and we have consistently turned down any approaches from other recruiters because her practical, professional, and personal approach is unrivaled. Also, she absolutely makes me laugh!"

    Michelle Paish, Business Manager General Insurance
    Michelle Paish, Business Manager General Insurance
  • ​“I have had the pleasure of working and forging a healthy working relationship with Adam. I am in a rush for talent, but not for the sake of it, and it's been imperative that the candidates presented are put through a strong three stage due diligence process. Out of the four candidates presented for one role, we had offer letters to three, and one other strong candidate's salary request proved to be a deal breaker. The market Adam operates within is vicious; the war on retention of talent meant candidates rescinded on their words, despite Adam going through a vigorous validation process."

    Adam Burns, Client Director General Insurance
    Adam Burns, Client Director General Insurance
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LATEST JOBS General Insurance

Senior Claims Handler

Edinburgh
£35000 - £42000 per annum

This is an excellent route for you to develop your existing claims skills into a more strategic leadership capacity. This insurance team in Edinburgh has been providing risk and insurance advice to commercial clients for over 30 years, building a reputation as a client-led, ethical bunch of professionals. Core to their approach is having a robust, in-house claims team who manage all aspects of day-to-day claims for the client portfolio. So that's handling commercial, property and some bespoke HNW cases for clients requiring liaison with external parties, claims analysis and settlement negotiations. The team is set to change in the not-too-distant future with the current Head of Claims planning a retirement hence the opening of this Senior Claims Handler position. The plan here is for you to join as the number 2 in claims, managing the caseload and working with the current Head of Claims for more strategic and managerial work. Over the initial 18 months in the role, you'll be getting prepped in all aspects of running the full claims function and will take over the reins following the planned retirement. It's a brilliant opportunity for you to get hands on close mentoring, training and support to guide you from senior to leadership level. You'll need a background in commercial claims for this one from either an adjusting, broker or insurer background and have the drive to really progress. This position is Edinburgh based with hybrid working available requiring just 2 or 3 days in the office per week. Salary is up to £43,000 depending on your level of experience and technical skill in claims. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

Apply now

Servicing Insurance Account Executive - £400k book

England
£85000 - £95000 per annum + Benefits + bonus

This position is to take over a book of clients from a long standing employee who is being promoted. The book is varied in terms of commercial/mid corporate clients. You will benefit from not only having the person still within the business to help introduce you and shadow but also excellent management support from a commercial director and dedicated account handling team. We are seeking a seasoned Account Executive who has an established career handling commercial/mid corporate clients. You will have a solid broker background and technical ability to handle most classes of business. There isn't any specialisms attached to this book. You will have tailored skills in managing clients on a face to face basis and take pride in your levels of customer service delivered. The business has first class connectively within the market and also extended services to provide a full advisory review for your clients. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

Apply now

Senior Account Handler

Birmingham
£45000 - £55000 per annum + Benefits

Are you an experienced Senior Corporate Account Handler with a broad range of exposure to the market and looking for your next career move?! We are partnered with a client in Birmingham that are going through a significant period of growth and looking for a talented individual to join them on their journey. They offer real opportunity to further your professional development and will support and encourage you to reach your full potential. You will be rewarded with a basic salary up to £55,000 depending upon your experience... along with excellent company benefits and a flexible working environment. You will be dealing with premiums ranging from £50k to £250k... you must enjoy providing a top class service to your clients and have a high attention to detail. Previous experience handling corporate business is essential. The successful candidate will have industry qualifications or equivalent - Cert CII or above and have the desire and commitment to having a successful career within the insurance industry! Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

Apply now

Account Director

England
£60000 - £100000 per annum + package + car + bonus

Vary rarely does a role come along which you get excited about, well this one is just that..... You see the same New Business Account Executive roles with average salaries, huge new business targets and to be honest they all just blur into one. How would you feel about inheriting a £500k book of business from someone who is retiring so won't be under attack in 12 months.... You will report direct into the Managing Director, with responsibility for owning and growing a book of business comprised principally of corporate and large commercial clients across multiple sectors, most of which have premium spends in the hundreds of thousands of pounds range. Together, this book of business will generate approximately £500,000 income. Here is the best bit, this role is due to someone retiring but don't worry they are not retiring straight away so will give you time to have a smooth handover. Roles like this just don't come around very often. You will have a proven and successful track record in a similar position ideally with a focus on corporate or large commercial clients. Ideally you will have already achieved ACII status but APFS, Dip CII, or perhaps even an LLB etc qualifications are all acceptable too. Success in the role will position you well for future career progression which could involve heading up the sales function, or perhaps establishing a regional office. It could also see you being appointed as a member of the senior leadership team, a perhaps even as a Company's House director in due course. Very generous package on offer as they want the best. Get in touch to discuss further. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

Apply now

Head of Office

Bristol
£70000 - £100000 per annum

Are you an experienced leader or someone who is ready to take on your next challenge? Do you love leading teams and getting the best out of them? You will be leading the already successful commercial and corporate teams in Bristol. This will give you an opportunity to work with some global corporate business along with mid market commercial so a real mix for you to get your teeth stuck into, If it's a career you are looking for, then this will be right up your street and the current Head of Office has been promoted internally. Responsibilities will include, full P& L responsibility, designing business plans aimed at achieving revenue, monitoring team performance against targets, developing the team and empowering them to achieve their goals. You will help build a network of clients, prospects and insurer contacts in the local area and also be responsible for managing a portfolio of major client accounts, acting as the main focal point for these. To be considered for this role you will already be working in the commercial insurance sector and have a track record in achieving targets within this, leading teams and having strong influential and motivational skills. If this sounds like you please get in touch. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

Apply now

Head Of Office

Manchester
£90000 - £150000 per annum + Benefits + bonus

Join a Leading Insurance Brokerage as Head of Office / Managing Director Are you an experienced leader with a proven track record in the insurance sector? Are you ready to take on a pivotal role with full responsibility for P&L, driving growth and operational excellence? If so, we have an exciting opportunity for you to lead a dynamic and thriving insurance brokerage in the North West. About the Role: As Head of Office / Managing Director, you will take the reins of a well-established insurance brokerage, overseeing all aspects of the business, including strategy, operations, financial management, and client relationships. This is a senior leadership role where you will have the opportunity to shape the future of the business, improve profitability, and implement a vision for sustainable growth. Key Responsibilities: P&L Accountability: Full responsibility for the profit and loss, ensuring financial targets are met while driving operational efficiencies and business growth. Leadership & Strategy: Lead and inspire a high-performing team, providing direction, mentorship, and clear strategic vision. Shape and implement business strategy to drive performance. Business Development: Identify new business opportunities, develop client relationships, and enhance the brokerage's market position within the North West and beyond. Operational Excellence: Oversee day-to-day operations, ensuring a high standard of service delivery and compliance across all areas of the business. Stakeholder Management: Work closely with senior stakeholders, including clients, insurers, and industry partners, to build strong relationships and grow the company's market presence. Team Development: Drive employee engagement, develop talent, and ensure a culture of excellence, collaboration, and innovation within the organisation. About You: A proven leader with substantial experience in the insurance broking industry, ideally in a senior management or director-level role. Strong track record of P&L management and delivering profitable business outcomes. Exceptional communication, negotiation, and relationship-building skills. Strategic thinker with a hands-on approach to problem-solving and decision-making. A self-motivated, results-driven leader capable of motivating teams and driving operational excellence. Experience in developing and executing business growth strategies, ideally in a competitive market. What We Offer: Competitive salary range of £90,000 to £150,000 (dependent on experience) + performance-related bonus and benefits. Opportunity to take on a key leadership role within a growing and successful insurance brokerage. A chance to make a significant impact on the business, shaping its future success and market position. A supportive, dynamic working environment with a focus on innovation and growth. This is a rare opportunity to lead a high-calibre team within one of the North West's most respected insurance brokers. If you have the leadership skills, business acumen, and industry expertise we're looking for, we'd love to hear from you. Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

Apply now

Claims Manager

London
Negotiable

Our client is looking to appoint a Claims Manager in this newly created role, where the successful candidate will be responsible for managing the claims teams across a couple of different sites and work with the Head of Claims to achieve corporate objectives. The successful candidate will be reporting to the Head of Claims and be responsible for managing the firms claims team and providing a comprehensive insurance service to the existing and potential new customers, in accordance with both FSA and internal requirements. The role will involve; Actively assist in managing the overall daily workflow of the claims division and ensure staff activity is optimised throughout each day and that customers receive levels of service in accordance with company standards. Dealing with cross class claims - from Property, Liability, Construction and Professional Indemnity. Handling claims for major clients from first advice to final settlement. Attending client meetings when required and to help promote our Claims Advocacy offering. Provide mentoring and training to claims staff and undertake staff appraisals. Managing and collating data for the broking team and assist the broking teams with pre-renewal requirements. You will be required to visit a couple of offices on a regular basis checking in with the claim's teams. Assist Head of Claims in reviewing claim declinatures and challenging insurers position when appropriate. Ensure all Section staff work strictly within agreed Company procedures to ensure high and consistent levels of customer satisfaction. Liaise with the Head of Claims and with HR to take a proactive role in undertaking personal CPD activity throughout the year. Assume and maintain responsibility for any clients allocated on an individual basis and work strictly within agreed Company procedures to ensure high and consistent levels of customer satisfaction. The successful applicant; Will have previous team leader / management experience gained from a claims environment. A sound technical background dealing with Property, Liability and ideally Financial Lines Claims. Enjoy providing a first-class service to clients. Experienced in handling Lloyds claims and ECF would be useful. Strong communication skills and the ability to build relationships both internally and externally. This role is a fantastic opportunity to help shape the claims team and be a number 2 within the claims division for the organisation. It is a positive and friendly place to work where many staff have been very loyal and have been with the business long term. You will be rewarded with a competitive basic salary - which will depend greatly on your experience and what skills you can bring to the table. Hybrid working is available with a mix of both home and office working. Please get in touch for a chat! Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

Apply now

Claims Handler/Senior Claims Handler

Nottinghamshire
Benefits package + Negotiable salary

IDEX Consulting have been retained to recruit a Claims Handler/Senior Claims Handler to join a fast-growing MGA based in Nottinghamshire. If you are a lover of boats and/or Sailing, this role may be even more appealing to you! In a nutshell, the role will involve handling claims from start to finish whilst ensuring your customers feel comfortable and are kept up to date during the whole process. The company has built their own claims system, and you will be dealing with claims inhouse as the company have various binder agreements in place. You will be dealing with a range of personal and High net worth professionals who own a Pleasure craft - This could be Superyachts and Sailboats through to smaller marine craft such as Dinghy and Jet Ski's…..No 2 days will be the same which will give you the opportunity to think on your feet and be proactive to ensure the right outcome is achieved for your customers. The ideal candidate will be someone who has handled claims from cradle to grave, whether that is commercial or personal lines claims…. Candidates from a claims broking/loss adjusting background will also be considered. An attractive salary/benefits package is on offer and will largely be dependent upon the experience of the successful individual. Please get in touch to discuss further! Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy. Our Diversity, Equity and Inclusion Mission At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.

Apply now
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Meet the General Insurance Experts

Matt Green

Matt Green

David Carr

David Carr

Richard Martin

Richard Martin

Paul Davey

Paul Davey

Colin McKenna

Colin McKenna

Kim Mathers

Kim Mathers

Rob Blackman

Rob Blackman

Gemma Henderson

Gemma Henderson

Stuart McKenna

Stuart McKenna

Adam Burns

Adam Burns

Claire Capehorn

Claire Capehorn

Allison Marshall

Allison Marshall

  • Matt Green

    Chief Executive Officer

    Mobile: 07974 859 860 | Email: matt.green@idexconsulting.com​​Matt founded IDEX in 2006 with the ambition of creating a talent management business which put service to clients ...

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  • David Carr

    Group Commercial Director

    Mobile: 07943 851 382 | Email: david.carr@idexconsulting.com​​David has been working in Insurance recruitment since 2001 within the UK and European Insurance markets.His experi...

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  • Richard Martin

    Head of Corporate Services

    Mobile: 07791 871 122 | E-mail: richard.martin@idexconsulting.comRichard has over 23 years’ experience within the recruitment & Business Consultancy sector. Having operated...

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  • Paul Davey

    Managing Director - General Insurance

    Mobile: 07375 419 345 | E-mail: paul.davey@idexconsulting.com​Paul has been working in insurance recruitment since 2002 across the North of England.His experience ranges from r...

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  • Colin McKenna

    Client Solutions Director

    UK Mobile: 07384 548 579 | US Mobile: +1 (212) 506 6754 | E-mail: colin.mckenna@idexconsulting.com​Colin has been working in the UK insurance market since the mid 90’s, with exp...

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  • Kim Mathers

    M&A and Growth Business Specialist

    Mobile: 07391 052 268 | Email: kim.mathers@idexconsulting.com​Kim has worked in the insurance industry since 2005. Beginning her career in underwriting then progressing into va...

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  • Rob Blackman

    Business Director - Insurance

    UK Mobile: 07399 477 098 | US Mobile: +1 (212) 204 6332 | E-mail: rob.blackman@idexconsulting.com​Rob is responsible for recruitment across a number of areas in the London insur...

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  • Gemma Henderson

    Business Director

    ​Mobile: 07960 100 116 | E-mail: gemma.henderson@idexconsulting.com​Gemma is proud to be the 4th longest serving employee here at IDEX; specialising in the broking and underwrit...

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  • Stuart McKenna

    Business Director

    ​​Mobile: 07487 706 391 | E-mail: stuart.mckenna@idexconsulting.com​Stuart has been recruiting within the UK Insurance sector since 2007. He joined the IDEX team in September 20...

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  • Adam Burns

    Client Director

    Mobile: 07983 125 429 | E-mail: adam.burns@idexconsulting.com​Specialising in Insurance recruitment across the West Midlands & South West, Adam recruits from entry level to ...

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  • Claire Capehorn

    Client Director

    ​Mobile: 07818 236 183 | Email: caire.capehorn@idexconsulting.comClaire is a Talent Acquisition & Recruitment Leader with over 20 years' insurance market experience working ...

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  • Allison Marshall

    Client Partnership Director

    Mobile: 07943 375 890 | E-mail: Allison.Marshall@idexconsulting.com​Allison is responsible for working with IDEX's strategy for retained partnership clients, delivering talent w...

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  • Matt Green
  • David Carr
  • Richard Martin
  • Paul Davey
  • Colin McKenna
  • Kim Mathers
  • Rob Blackman
  • Gemma Henderson
  • Stuart McKenna
  • Adam Burns
  • Claire Capehorn
  • Allison Marshall