Is technical enhancement your desire?
Looking for a better working environment with collaborative and supportive team members?
Seek a rewarding salary and benefits package?

If so then this could be for you.

Are you an experienced commercial account handler? We're looking for two talented individuals to support Account Executives in Milton Keynes. As an Account Handler, you'll be at the heart of our client interactions, ensuring smooth operations and top-notch service.

• Portfolio Management: Ensure the seamless day-to-day running of your assigned client portfolio.
• Client Relations: Cultivate strong, professional relationships with clients and insurers.
• Primary Contact: Act as the first point of contact for client and provider inquiries, resolving issues proactively.
• Administration: Handle scheme administration, including invoicing, data management, and communication materials.
• Report Preparation: Assist in preparing client reports as requested by Account Executives.
• Documentation: Resolve discrepancies in provider documentation before client distribution.
• Client Meetings: Attend client meetings with Account Executives as needed.
• Record Maintenance: Keep client records updated in line with company systems.
• Professional Service: Provide a proactive, professional telephone handling service for all contacts.

• Experience: Proven commercial insurance experience.
• Communication: Excellent interpersonal and communication skills.
• Initiative: A proactive attitude with the ability to use initiative effectively.
• Organisation: Strong organisational skills with attention to detail.
• Teamwork: Ability to work under pressure and as part of a team.
• Skills: Influencing, negotiation, and commercial awareness.
• Learning Mindset: A willingness to learn and adapt.
• Resilience: Ability to handle challenges and constructive criticism.

Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy.

Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.