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Account Handler

Job description

Account Handler
Chelmsford
£23,000 - £30,000 + benefits

A well established National Insurance Broker is seeking an Account Handler in their Chelmsford office (min 3 days per week in the office and 2 from home).

The main purpose of the role is to provide Account Handling support to the broking team, in order to ensure valued clients receive the best level of service. Duties will include:

  • Regularly speaking with clients
  • Exposure to a range of commercial insurance products including Liability, PI, Motor Fleet and Medical Malpractice
  • Monthly file checks to ensure client requirements are met
  • Updating the back office system with new business, renewals and MTA information
  • Checking quotes and policy documents are accurate and replicating the information in Acturis
  • Transferring client documentation into Acturis


This role is open to candidates from an insurance administration background, or more experienced insurance Account Handlers. Good relationship and communication skills are key, as well as attention to detail. Knowledge of a range of commercial insurance products would be ideal. Get in touch to find out more about this busy, friendly team!

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Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.