I am currently recruiting for a Senior Operations Manager role to work at a Lloyds syndicate:

You must have Lloyds market experience and the following experience:

• Excellent stakeholder management, communication, and leadership skills
• Demonstrable experience of building and leading highly engaged Operations teams
• Excellent coaching, mentoring and facilitation skills
  Demonstrable experience and understanding of process Improvement initiatives using standard change management and process improvement methodologies (such as lean)
• Strong communication (written and verbal), influencing, negotiating, listening and people skills to effectively
• Ability to think strategically
• Ability to navigate the organisation, working collaboratively with other business functions
• Develop/maintain productive internal and external relationships
• Ability to make sound decisions and recommendations with appropriate decision basis
• Provides new ideas for improving operational efficiency's with a strong understanding of process improvement
• Consistently meeting customer expectations
• Reflects a high level of ownership in completing all tasks while working independently as well as in a team environment
• Must be well organised, delivery focused and able to use their own initiative
• Demonstrated ability to build strong relationships with diverse groups of people at all levels
• A strong aptitude for gaining stakeholder support and communicating effectively with Senior Leaders
• Successfully collaborated within team and throughout the organisation to bring desired results
• Proven you can navigate the organisation to ensure issues are resolved appropriately
• Consistently seek out market insight and use knowledge to assist in the process improvements for all Business functions
• Be a strategic / creative thinker and decision maker
• Have excellent stakeholder management, communication, and leadership skills
• Be an excellent coach with strong mentoring and facilitation skills
• Demonstrate operational skills necessary to deliver established business plans
• Be highly organised, delivery focused and work under your own initiative
• Hold the ability to navigate a matrix organisation, working collaboratively with other Business functions

Please call Sarah Brown on 07557783050 OR email sarah.brown@idexconsulting.com

Visit the IDEX Consulting Ltd website for further opportunities. Please note that the information supplied may be retained for up to 10 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy.

Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.